We have a UK wide team of directly employed surveyors to give a fast and effective response to customer problems. Each surveyor is equipped with specialised equipment including an onboard and on-line computer, CCTV cameras and jetting equipment to enable them to resolve the customer’s problem and leave the services working.

The onboard computer link is a key differentiator which, by linking seamlessly and directly to our claims teams, allows the site report to be transmitted immediately and actioned without delay. This cuts out unnecessary delay for both the customer and client.